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DIDN’T CALL FOR
CUTTING CORNERS.
INDUSTRY:
WHOLESALE
CUSTOMER:
LUMBER AND BUILDING
SUPPLY COMPANY
CASE OBJECTIVE:
HELP DEFEND CUSTOMER
AGAINST AN UNWARRANTED LAWSUIT
CASE SPECIFICS:
When poor workmanship led to the collapse
of a dining room floor, the building owner sued
the contractor. The contractor, in turn, tried to
blame our customer who supplied the materials.
At Liberty Mutual we investigated the situation,
retained experts, and established that the contractor
was solely responsible. We then made sure our
customer wasn’t held liable for repair costs and
that their reputation remained intact, while also
sending a message that Liberty Mutual relentlessly
protects its customers from unwarranted liabilities.
Experience, expertise, and unwavering tenacity —
that’s how we help protect your business. To learn
more, contact your agent or broker, or go to
libertymutualgroup.com/floor
COMMERCIAL AUTO
GENERAL LIABILITY
PROPERTY
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