APRIL 16, 2012
VOL. 116, NO. 12
QUOTE OF
THE WEEK:
"We haven't yet seen the
full fallout from Dodd-Frank.
Without a doubt, the D&O
world is changing."
See Page 38
NEWS
6 RATES CONTINUE TO RISE,
but Hard-Market Turn Not Imminent
7 THE ESSENTIAL 11: The Week in Headlines
CHANNELS
MARKETS
8 MARCH WEATHER DELIVERS $1.8B
in Insured Losses for U.S.
8 GUY CARPENTER: APRIL 1 REINSURANCE
Rates Rise, Driven by 2011 Loss Events
10 STUDY SAYS P&C INSURERS
Face Drop in Value on Investments
10 AFTER FSOC RULE, INDUSTRY MAINTAINS
P&C Not Systemically Risky
CLAIMS
12 TEXAS TORNADO Claims Counts Rising
12 FROM TAKEOUT TO TAKEDOWN:
Food Truck Sham Derailed
13 FEATURED FRAUD: SoCal Security Breach
13 CONTENTS CLAIMS SOLVED:
The Case of the Persian Rug
AGENT & BROKER
14 DUPERREAULT NAMED Chairman of FACI
14 MARSH ACQUIRES COSMOS SERVICES;
Hub Acquires Signature Insurance
14 TRUSTED CHOICE WELCOMES 66th Company Member
TECHNOLOGY
15 SMA: COMMERCIAL INSURERS NEED
to Embrace Automated Underwriting
15 ACCURENCE ALIGNS WITH FIRST
Choice to Improve Settlement Software
RISK MANAGEMENT
16 ACE REPORT: IMAGINATION IS THE
Key to Proactive Catastrophe Management
SPECIAL REPORT
26 RISK MANAGER COMPENSATION SURVEY
SOCIAL MEDIA & RISK MANAGEMENT
34 HOW RISK MANAGERS ARE Linking Up via LinkedIn
DEAN OF RISK: MICHAEL LIEBOWITZ
20 CYBER RISK, FILM CREWS, DORM SAFETY:
It's All in a Day's Work for NYU's Chief RM
TEAM OF LEADERS
37 MEET OUR RISK MANAGERS ADVISORY BOARD
E&S/SPECIALTY MARKET UPDATE
38 D&O UH-OH: RATES INCREASING, but so are Claims
OPINION
EDITOR'S CORNER
5 PHILADELPHIA STORY
By Bryant Rousseau
BEST OF THE BLOGS
40 THE BENEFITS OF INVESTING in a Stronger ERM Program
By Alistair Macpherson
40 COMPETING FOR TALENT
By Mark Shlien
FEATURED COMMENTARY
41 10 BIG MISTAKES Made by Insurance Companies
By William G. Passannante
FINAL SAY
42 EMBRACING TRANSPARENCY IN GOVERNMENT
Investigations Could Be a Reputational Boon to Carriers
By Howard Mills
LISTINGS
38 ADVERTISER INDEX
39 BUSINESS & CAREER OPPORTUNITIES
PropertyCasualty360.com April 16, 2012 | National Underwriter Property & Casualty | 3
NATIONAL UNDERWRITER P&C (ISSN 1042-6841) is published weekly (except the last week of January, the last week of March, the first week of April, the first week in July, the
first week of October, and the second and last week of December) by The National Underwriter Co., 5081 Olympic Blvd., Erlanger, KY 41018-3184. Periodicals postage paid at
Covington, KY and additional mailing offices.
POSTMASTER: Send address changes to National Underwriter P&C, PO Box 2157, Skokie, IL 60076. Allow four weeks for completion of change.
SUBSCRIPTION RATES: $249.00 US, $289.00 Canada, $369.00 International. TO ORDER: call 800-458-1734, fax 847-763-9587, write National Underwriter P&C,
PO Box 2157, Skokie, IL 60076 or visit PropertyCasualty360.com. Outside US, call 859-692-2100 or fax 859-692-2246.