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2010 CHAMPION Meet Loyd A. Hudson Title:IntegratedDisabilityManager Company:AmericanElectricPowerCompany ByTheNumbers:AEPisoneofthelargest U.S.electriccompanies,servingoverfive millioncustomersin11Midweststates.It operatesafleetof10,600vehicles,three airplanes,53tugboats, 2,300bargesand controlsmorethan7, 000railcars.AEPhas ome22,000employeesworkinginavariety ofoccupations,geographicalareasandcli- matezones. ;;;;;;;;;;;;;;;;;;;;;;;;;;;; ;; ;IN SponsoredByNCCI
To spotlight examples of outstanding loss control, safety and return to
work programs, the fourth annual National Underwriter “Awards For Excellence In Workers’ Compensation Risk
Management”—sponsored by the National Council on Compensation Insurance—were presented to a trio of
innovative organizations this summer:
American Electric Power Company (this
year’s award program Champion), along
asked Jeff Eddinger, rate-making practice
leader and senior actuary at NCCI—
sponsor of the award program—to outline
what risk managers are up against in
dealing with workers’ comp exposures.
Could you all please summarize what your
respective firms do?
RATE-MAKING PRACTICE LEADER,
Loyd A. Hudson, 2010 Champion
INTEGRATED DISABILITY MANAGER
AMERICAN ELECTRIC POWER COMPANY
The workers’ comp line has its challenges,
ranging from poor results to uncertainty
surrounding medical costs. Those chal-
AEP is one of the largest U.S. electric com-
panies. With 36,000 megawatts of generat-
ing capacity and service to over five million
customers in 11 Midwest states, AEP has a
large customer base and an equally large
AEP owns and operates 62 generating
facilities, 39,000 circuit miles of transmission lines, and 210,000 circuit miles of distribution lines. It operates a fleet of 10,600
vehicles, three airplanes, 53 tug boats,
2,300 barges, controls more than 7,000 rail
cars, and owns and operates its own rail
care maintenance facility.
With over 100 years in operation,
AEP’s 22,000 employees work in a variety
of occupations, geographical areas and
Kerry Dove, 2010 Honorable
with Nissan North America and Flextronics (both of which received an Honorable Mention).
SAFETY & MEDICAL MANAGEMENT
NISSAN NORTH AMERICA
E WINNERS’ CIRCLE. Joining former NU Editor Sam Friedman (far left) on the 2010 NU Workers’ Comp Award Roundtable were (l-r): 2010 Champion
Loyd A. Hudson of AEP, along with Honorable Mention winners Kerry Dove of Nissan North America and Roy Lee Manns of Flextronics, plus Jeff Eddinger of
The risk managers from all three award
winners shared the secrets of their success
in company profiles appearing in NU’s
Aug. 16/23 edition (also available online
J The impact of national health care reform is uncertain, from the ne w taxes, to
changes in Medicare reimbursements, to
the strain on the medical care system from
the newly insured.
NCCI (far right), sponsor of the award program.
Tough Times Keeping The Heat On
However, the three risk managers also
took part in a Roundtable discussion at
the Workers’ Compensation Educational
Conference in Orlando on Aug. 17. The
panel was part of the National Trends
Program put together by NU in conjunction with the conference organizer, the
Florida Workers’ Compensation Institute,
with former NU Editor Sam Friedman,
now Insurance Leader with Deloitte Research, moderating.
J The current combined ratio, together
with low investment yields, is not close
to providing an adequate return on the
industry’s capital. Even with some modest increase in investment yields, the
combined ratio will need to be reduced
substantially to earn a reasonable return
NNA operations include automotive styling, design, engineering, consumer and
corporate financing, sales and marketing,
distribution and manufacturing.
Headquartered in Franklin, Tenn., NNA
has manufacturing locations in Smyrna,
Tenn., Decherd, Tenn., and Canton, Miss.
The company has about 14,000 employees.
Roy Lee Manns, 2010 Honorable
Risk Managers Tackling Comp Costs
RISK MANAGER, WORKERS’ COMP
Winning trio share the secrets of their success during WCEC roundtable
J If enacted, an increasing number of legislative proposals in many states resulting
from the changed political climate since
the 2008 election may put upward pressure
on indemnity costs.
I T ISN’T EAS Y BEING A RISK man- ager in the middle of one of the worst economic downturns since
The Great Depression, particularly if
you are trying to control workers’ compensation costs.
With massive layoffs come smaller
staffs doing more work, often handling
jobs they are not accustomed to doing.
Those fearful of being laid off might be
tempted to either work through an injury
or file a claim for a non-work-related ailment to assure medical care and an income should they lose their job.
At the same time, with companies
eager to cut expenses, investments in
loss control and safety are under pressure. Risk managers need to demonstrate
results to keep their people in place and
their programs intact.
The following is an edited transcript of
their respective takes on the biggest challenges facing risk managers in workers’
J The political situation in Washington,
D.C., with the potential to change the nation’s financial regulatory system, makes
for a continued period of uncertainty for
workers’ compensation insurers.
Flextronics is a leading electronics manufacturing services provider focused on
delivering complete design, engineering
and manufacturing services to automotive, computing, consumer, industrial, infrastructure, medical and mobile original
J The underwriting cycle could be nearing
an inflection point, but the early signs are
Flextronics helps customers design,
build, ship and service electronics products through a network of facilities in 30
countries on four continents. This global
Feature moderated discussion
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