BY DANIELLE LING
CYBER BREACHES have become a routine
part of the news cycle. It follows that
strengthening and updating company
cyber security practices has become
more important than ever.
To aid agents and brokers in better
understanding cyber risks and coverage options, the National Association
of Professional Insurance Agents (PIA)
and its carrier council, The PIA Partnership, have launched a new educational
resource, “Cyber 101,” on its website,
Cyber 101 is designed to help independent agents gain practical knowledge
about the cyber risks faced by businesses
as well as the insurance coverages that
have evolved to protect those businesses.
This knowledge will help agents better
determine what cyber coverage to rec-
ommend to their clients and prospects.
“Agents and carriers have tiptoed into
the cyber arena for a number of years.
The age of wading slowly is over,” says
the chair of The PIA Partnership, Nicole
Carter, CIC, manager of agent/broker
relations at Liberty Mutual Insurance.
“Agents need the same level of expertise
and competence about cyber that they
have with other areas of risk and insur-
ance. Their clients increasingly expect it.”
The Cyber 101 project began at the
start of 2016 as carrier research and
general feedback from insurance profes-
sionals indicated there was a serious
need among agents and brokers to better
understand cyber exposures and cover-
age options, both for their clients and
also for their own firms. The program
was designed to serve as a one-stop-
shop platform, providing easy access
to educational tools such as the Cyber
Webinar series. It also includes links to
the various carrier resources.
“Our hope is that by elevating this
resource, we can create a greater sense
of urgency, a call to action to ‘insure
yourself, then educate and protect your
customers,’” Carter adds.
EVALUATING THE RISKS
During the research and development
process, The PIA Partnership teamed
up with ABA Insurance Services Inc.
“Many small and mid-sized business
owners and operators don’t understand
the many ways that their businesses can
suffer a cyber-related loss,” says ABAIS
Senior Product Manager David Rupnow.
“Because so many people are affected by
the data breaches at very large compa-
nies, news reports often focus on these
events. However, our experience shows
us that small businesses are also at risk,
and not just from data breaches.”
• Fraudulent funds transfers,
• Social engineering,
• Business interruption,
• Data breach/privacy,
• Network security, and
• Website media liability.
After adding their agency contact
information, agents can download
materials including interactive claims
examples to provide to clients.
PIA Helps Members Learn About Cyber
16 | JANUARY 2018 | NATIONAL UNDERWRITER PROPERTYCASUALTY360.COM
NATIONAL ORGANIZATION ROLLS OUT “CYBER 101,” AN EDUCATIONAL WEBSITE
FOR INDEPENDENT INSURANCE AGENTS TO SCHOOL UP ON RISKS AND PROTECTIONS