National
Under writer
MOST UNUSUAL CLAIMS
High Heels, Toilet Paper,
Multiperson Underwear Drive
Bizarre Calls From Insureds
TOP STORIES OF THE WEEK
New Allstate Distribution Strategy
Draws Negative Agent Reaction
Allstate unveiled plans to revamp its distribution channels and its business strategy
to grow its property and casualty business,
but the executive director of the company’s agents’ association has criticized the
plans. E Page 8
MarketScout: May P&C Market
Declines 4 Percent
Despite market conditions that should be
edging pricing up, the U. S. property and
casualty market still remains soft with
composite rates in May running at mi-
nus- 4 percent, according to online insur-
ance exchange MarketScout. E Page 10
NU EXCLUSIVE SEE PAGES 5-7
Liberty Mutual CEO Edmund ‘Ted’
Kelly Announces Retirement
Edmund “Ted” Kelly, CEO of Liberty Mutual
Group since 1998, has announced his retirement. David H. Long is slated to take over as
the company’s head executive. E Page 10
On The Ground In Joplin
As State Farm Responds
Benmosche: AIG ‘Still A Very
Strong Company’
AIG’s president and CEO, Robert H. Ben-
mosche, sat down for an exclusive inter-
view with NU to discuss public perception
of his company and whether he would
change anything about the past.
E Page 25
CLAIMS-ADJUSTER
CHALLENGES
Family Strain, Emotional Trauma Take
Toll On Catastrophe-Response Pros
Page 16